Delivery Options
We will deliver your lenses for FREE when you spend over $100. If you
are spending less than $100, the delivery fee is $4.95 to any address
within New Zealand.
Most of our lenses are delivered via overnight courier which means customers with standard prescriptions will usually receive their lenses within 2 to 4 working days of placing their order.
Less common lenses, such as Toric Lenses, can take longer as we order these as required from the lens manufacturers. This ensures that the lenses you purchase will have the longest possible time for use before their expiry date. In some cases they may take up to 10 to 15 working days for delivery. If you would like an accurate estimate of delivery time frame then please email us with the details of the lenses that you require - .
PRicing & Payment
LensDirect will not be beaten on price for Focus Dailies, Night & Day and Acuvue contact lenses by any other New Zealand based contact lens website retailer for the same order quantity. If you find a lower price we will beat it by 5%.
We accept Visa and Mastercard.
Our online checkout is provided by DPS and uses best practice levels of security for your added protection. We do not store your credit card details.
New Zealand Association of Optometrists Code of Practice
Our Optometrists were involved in the development of the Code of Practice for the Supply of Contact Lenses and Contact Lens Care Products. As an experienced and ethical dispenser of contact lenses we strictly adhere to the Code of Practice.
Key points from the New Zealand Association of Optometrists Code of Practice for the Supply of Contact Lenses and Contact Lens Care Products. Issued March 2001.
- Prior to supplying contact lenses, the parameters shall be verified where possible to ensure they match the prescription.
- Custom made lenses should be checked for correct performance on the eye at the time of supply.
- Limited production and mass produced lenses may not necessarily be checked on the eye, but patients should be advised that if comfort, vision or the appearance of the eye is not normal, they should consult a contact lens practitioner promptly. All rigid lenses shall be checked for their performance on the eye, by a prescribing practitioner.
- The supplier must neither substitute another brand of contact lens, nor another lens of different parameters, unless a substitute is specified in the prescription, or the substitute lens has been viewed on the eye by the prescribing practioner.
- It is recommend a contact lens should not be supplied to an expired prescription without at least an anterior eye health evaluation. A recommendation for a full eye check shall be given.
- If the supplier suspects lenses are in some way faulty, specified recall procedures shall be followed, in accordance with the NZ Code of Good Manufacturing and Distribution of Therapeutic Goods, Parts 4 & 5.